Shipping Policy

We currently ship to Australia and New Zealand

Australia Shipping

Standard Shipping

T-Shirts: $12.95 AUD
Hoodies: $20 AUD
Estimated delivery: 3-8 Business days depending on metro or rural location

Express Shipping

T-Shirts: $15.95 AUD
Hoodies: $25.00 AUD
Estimated Delivery: 1-5 Business days, depending on metro or rural location

FREE Australia-Wide Shipping

Enjoy FREE Standard Shipping on Australia orders of $15 or more

Applies to all SOG Apparel products, including T-Shirts and Hoodies
Available for eligible orders delivered within Australia
Estimated delivery: 5-8 business days

New Zealand Shipping

Standard International Shipping

T-Shirt: $25.00 AUD
Hoodie: $37.00 AUD
Combined T-Shirt and Hoodie: $37.00 AUD
Estimated Delivery: 5-8 Business days

Shipping is charged at a flat rate per order based on the products purchased, rather than per individual item.

New Zealand customers will see shipping charges displayed in NZD at checkout, based on Shopify's currency conversion.

Please note that international delivery times are estimates and may be affected by customs processing or carrier delays.

New Zealand Customs and Import Charges

Orders shipped to New Zealand may be subject to customs duties, import taxes, or other charges depending on the order value and applicable regulations.

Any additional charges not collected at checkout are the customer's responsibility.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will contact you via email if there will be a significant delay in shipping your order. If your location is not available at checkout, please contact us before placing your order.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Tracking information becomes active within 24–48 hours.

Lost or Damaged Packages

SOG Apparel is not liable for products lost or damaged during shipping. If you received your order damaged:

Contact the shipping carrier to file a claim
Save all packaging materials and damaged goods
Contact us at hello@sogapparel.com.au for assistance

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at hello@sogapparel.com.au