Shipping Policy

We currently ship to Australia and New Zealand

Australia Shipping

Standard Shipping

  • $12.95 (3-5 Business days)
  • Delivery time may vary depending on metro or rural location

Express Shipping

  • $15.95 (1-3 Business days)

New Zealand Shipping

Standard Shipping

  • $25 (5-8 Business days)

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will contact you via email if there will be a significant delay in shipping your order. If your location is not available at checkout, please contact us before placing your order.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Tracking information becomes active within 24–48 hours.

Lost or Damaged Packages

SOG Apparel is not liable for products lost or damaged during shipping. If you received your order damaged:

  • Contact the shipping carrier to file a claim

  • Save all packaging materials and damaged goods

  • Contact us at hello@sogapparel.com.au for assistance

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at hello@sogapparel.com.au

Contact Us

If you have any questions about your order or this shipping policy, contact us at:

Email: hello@sogapparel.com.au
Business Name: SOG Apparel